Independent hotels: get your own Loyalty Programme!
Large and small hotel chains and major OTAs (Bookings Genius and Expedias One Key) all use rewards programmes to retain customers and grow their customer base. They offer special treats and discounts to retain guests, and now you can too!
Securing regular guests is vital for your hotel, as repeat business is often a significant part of your revenue. If your regulars represent 10 to 15% of your annual guests and they stay at your hotel an average of 2.5 times a year, this means they represent between 22% and 31% of your total annual revenue!
Guests love free stuff: discounts, perks and special treats that guests value.
- Tripltrip professional applications enhance the image of your property.
- Use your loyalty database to send your members exclusive promotions or special offers, as they are more likely to take advantage of them.
- Happy, rewarded guests often become ambassadors for your hotel, spreading positivity and recommendations.
- Thank them with the referral reward option.
- Increase direct bookings as only direct bookings are rewarded.
Introducing Tripltrip, an exclusive, customisable loyalty programme designed for independent hotels and small groups that bridges the gap between rewarding experiences for your guests and additional revenue for you!
Decide what rewards guests receive and when they receive them - you are in control:
- To make your guests feel special, add any extra perks you like.
- Independent hotels have the flexibility to create a unique guest experience that is more personal and tailored to their preferences.
- Data Collection: seamless collection of members’ email addresses.
- Easy to use, fun to enjoy, all your members need is a Smartphone.
- Tripltrip is super easy and straightforward for members to use.
- Simplicity is key. Tripltrip has eliminated any confusing rules or complicated redemption processes.
- This loyalty programme is convenient for hotels to implement and use.
- No training or lengthy administrative processes are required.
- Tripltrip will provide you with banners and their landing pages to promote your programme on your official website.
- Retaining customers is much cheaper than attracting new ones.
How does it work?
- The programme works with two apps, one for members and one for hotels.
- Specify your own loyalty programme via your online back office, then customise your application with your own colours and style to match the look and feel of your hotel.
- Enable the code box on your booking engine to allow your members to receive their discount level at the time of booking, or simply scan the members QR code on arrival to view their current discount level and apply it to their bill.
For details and prices visit www.tripltrip.com